Terms of Service

Welcome to Sasyamruth, Before you purchase, we kindly request that you carefully read and understand the following terms of service. By using our website and making a purchase, you agree to comply with these terms. If you have any questions or concerns, please feel free to contact our customer support.

  1. Product Orders and Delivery

1.1 Order Placement: When placing an order on our website, you agree to provide accurate and up-to-date information regarding your contact details, shipping address, and payment information. We reserve the right to cancel or refuse any order at our discretion.

1.2 Order Processing: Once your order is successfully placed, we will process it within 2 working days. This processing time includes the verification of your payment, packaging of the product, and handing it over to the courier service.

1.3 Delivery: We offer doorstep delivery of our products through a trusted third-party courier service. The estimated delivery time may vary based on your location and the courier service’s schedule. While we make every effort to deliver your order in a timely manner, we cannot guarantee specific delivery dates or times.

1.4 Damaged Products: In the event that you receive a damaged product, please contact our customer support within 48 hours of delivery to report the issue. We may request supporting evidence such as photographs or videos of the damaged product. Upon verification, we will provide a suitable resolution, which may include replacing the damaged product.

  1. Returns and Refunds

2.1 General Policy: We generally do not accept returns or offer refunds for products unless they are received in a damaged state, as specified in section 1.4. We encourage you to carefully review your order before making a purchase.

2.2 Eligibility for Refunds: To be eligible for a refund, you must notify us of the damaged product within 48 hours of delivery and provide the necessary supporting evidence. We reserve the right to refuse a refund if the damage is determined to be caused by factors beyond our control or if the evidence provided is deemed insufficient.

2.3 Refund Process: If you qualify for a refund, we will initiate the refund process within a reasonable timeframe. The refund will be processed using the original payment method used during the purchase. Please note that the processing time for refunds may vary based on your financial institution.

  1. Website Usage and Content

3.1 Account Creation: To use certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to be solely responsible for all activities that occur under your account.

3.2 Content Accuracy: While we strive to provide accurate and up-to-date information on our website, we do not guarantee the accuracy, completeness, or reliability of the content. Any reliance you place on such information is at your own risk.

3.3 Intellectual Property: All content, including text, images, logos, and trademarks displayed on our website, is the intellectual property of our company or its licensors. You are not permitted to use, reproduce, distribute, or modify any of our intellectual property without prior written consent.

  1. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our website, products, or services. This includes but is not limited to, any errors or omissions in the content, any unauthorized access to or use of our servers, or any loss of data, profits, or business opportunities.

  1. Modifications to the Terms of Service

We reserve the right to modify or update these terms of service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms periodically. Your continued use of our website after any modifications constitutes your acceptance of the revised terms.

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these terms of service. If you do not agree to any of the terms, please refrain from using our website or making a purchase.